Thank you for shopping with us!
We strive to deliver the best quality items to you, however if something goes wrong, never fear! we are happy to help you.
Returns and Refunds
Please choose carefully as we do not return for change of mind. If the product is damaged or if it is the incorrect item please let us know by emailing us at firstname.lastname@example.org along with your receipt no. Please make sure the product is unused, still in it’s original packaging and that it is in the same condition as when you received it. We will require the receipt that came with your purchase to be eligible for return. Once we receive the returned item we will let you know we have received it and check that it’s in the same condition as when it was delivered to you. If we approve your refund, we will refund the cost of the product and the shipping cost to return it.
So far we are only shipping within Australia, we hope to ship to other countries soon! For more information on Shipping times and rates please check out our Shipping page.
Prices indicated on happysailor.com.au exclude shipping charges. The cost of shipping will be calculated at checkout after you enter the delivery address.
Please double check that the postal address in your order is correct. Happy Sailor will not accept responsibility for late delivery, or no delivery due to incorrect delivery details.
When you buy something from Happy Sailor we will send you an email to ask you to review the products you bought from this site. We and our prospective customers really appreciate any feedback you have.
Credit card details are securely collected at the time of payment for the sole purpose of transmitting to the banks for processing. No credit card information is stored in Happy Sailor’s database. We use Pay Pal for all transactions. More information can be found on Pay Pal’s User Agreement.
We are committed to the Privacy Principles under the Privacy Act 1988 – available at: http://www.privacy.gov.au/publications/ipps.html
Orders and Payments
All orders made on happysailor.com.au are processed in Australian Dollars (AUD). The price includes GST (Goods and Services Tax)
happysailor.com.au reserves the right to change or alter prices of Products without notice. The price payable by you for a Product shall be the price applicable on the date the Products are confirmed as ordered by you.
Orders will be charged in full at the time an order is placed.